Effective Date: 13/08/2025
Last Updated: 13/08/2025
1. General Provisions
This Privacy Policy governs the collection, storage, use, and protection of users’ personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR).
2. Data Controller
The Data Controller is ekokoncepcija
Email: ekokoncepcija@gmail.com
3. Categories of Data Collected
We may collect the following personal data:
- Full name
- Phone number
- Email address
- Social media account details (if provided)
- Interaction history with our services
4. Purposes of Data Processing
We collect and process phone numbers for the following purposes:
- Communicating with users regarding the provision of services or products
- Sending notifications and updates via social networks and messaging applications (WhatsApp, Telegram, Viber, Signal, etc.)
- Responding to inquiries and providing customer support
- Personalizing user interaction with our services
Legal basis for processing: Article 6(1)(a) GDPR – the data subject’s consent.
5. Consent to the Use of Phone Numbers
By providing your phone number, you give explicit and informed consent to its use for:
- Sending messages via messengers and social networks
- Making voice and video calls within the agreed purposes
You can withdraw your consent at any time by contacting us using the details provided above or by using the “Unsubscribe” option in messages.
6. Data Sharing with Third Parties
We do not share personal data with third parties, except in the following cases:
- Engaging service providers for message delivery (e.g., WhatsApp Business API)
- Where required by law or court order
All partners and contractors are obligated to comply with GDPR standards.
7. Data Retention
We store personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Data Subject Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time without affecting the lawfulness of prior processing
To exercise these rights, contact us at ekokoncepcija@gmail.com.
9. Security Measures
We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.